verb / noun HSK 5
Traditional 諮詢
xún
to consult · to seek advice · consultation

Meaning

咨询 means to consult or seek advice from an expert or authority, or the consultation itself. It's commonly used in professional, medical, legal, and business contexts when someone needs specialized information or guidance.

Usage

This is a formal, professional term used in business, healthcare, and official settings. You'll see it on signs for consultation services (咨询处), customer service hotlines (咨询电话), and professional advisory services. It's more formal than simply 问 (to ask).

Examples

  1. 01
    如果您有任何问题,请拨打我们的咨询电话。
    Rúguǒ nín yǒu rènhé wèntí, qǐng wǒmen de zīxún diànhuà.
    If you have any questions, please call our consultation hotline.
  2. 02
    我想咨询一下关于签证申请的事情。
    xiǎng zīxún yīxià guānyú qiānzhèng shēnqǐng de shìqing.
    I'd like to consult about visa application matters.

Characters

Measure words

  • 一次咨询

Common collocations

  • 咨询电话
    xún diàn huà
    consultation hotline
  • 咨询服务
    xún
    consultation service
  • 咨询公司
    xún gōng
    consulting company
  • 法律咨询
    xún
    legal consultation

Origin

Both characters relate to speaking and inquiring. 咨 contains the mouth radical 口 and originally meant to consult or deliberate. 询 also contains 口 and means to ask or inquire, creating a compound that emphasizes formal consultation.

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