Meaning
客户 refers to a client or customer in a business context, especially someone who has an ongoing relationship with a company or service provider. It's commonly used in professional and commercial settings to describe the people or organizations that purchase goods or services.
Usage
客户 is the standard business term for clients and is more formal than 顾客 (gù kè), which refers to casual shoppers or one-time customers. It's widely used in sales, marketing, customer service, and B2B contexts. Common in phrases like 客户服务 (customer service) and 客户关系 (client relations).
Examples
- 01我们公司非常重视客户的反馈意见。.Our company highly values client feedback.
- 02她负责维护重要客户的关系。.She is responsible for maintaining relationships with important clients.
Characters
Measure words
- 个一个客户
- 位三位客户
Common collocations
- 客户服务customer service
- 客户关系client relations
- 潜在客户potential client
- 老客户regular/loyal client
Antonyms
Origin
The word combines 客 (guest) with 户 (household/account), literally meaning 'guest account' or 'visiting household,' reflecting the business relationship between a service provider and those they serve.