客服中心 (kè fú zhōng xīn)

noun HSK 4

kè fú zhōng xīn

customer service center · help desk · service center

Meaning

客服中心 refers to a dedicated department or facility where customer service representatives assist clients with inquiries, complaints, technical support, and various service needs. It can be a physical location or a virtual call center staffed by customer service professionals.

Usage

Commonly used in business, retail, telecommunications, and e-commerce contexts. Can refer to both phone-based call centers and physical service locations. Often seen on websites, in apps, and on business signage directing customers where to get help.

Examples

01
如果您有任何问题，请拨打我们的客服中心热线。
Rú guǒ nín yǒu rèn hé wèn tí, qǐng bō dǎ wǒ men de kè fú zhōng xīn rè xiàn.
If you have any questions, please call our customer service center hotline.
02
这个商场的客服中心在三楼。
Zhè ge shāng chǎng de kè fú zhōng xīn zài sān lóu.
This shopping mall's customer service center is on the third floor.

Characters

Measure words

个gè一个客服中心
家jiā这家公司的客服中心

Common collocations

联系客服中心
lián xì kè fú zhōng xīn
contact customer service center
客服中心电话
kè fú zhōng xīn diàn huà
customer service center phone number
在线客服中心
zài xiàn kè fú zhōng xīn
online customer service center
拨打客服中心
bō dǎ kè fú zhōng xīn
call the customer service center

Origin

Compound word combining 客服 (customer service, short for 客户服务) with 中心 (center). Modern business terminology that emerged with the development of commercial customer support infrastructure.